Privacy Policy

At Rankerfox, protecting your personal data is a priority. This privacy policy describes our practices regarding the collection, use, and protection of information you provide to us.

We comply with the General Data Protection Regulation (GDPR) and applicable data protection laws.

The data controller for personal data is:

• Company: UNIWIDE LIMITED
• Website: rankerfox.fr
• Public contact email: hello@rankerfox.com
• Address 1: 65 Aston Street, Birmingham, B4 7DA, England, United Kingdom
• Address 2: Hatun Marketing Digital Media LTD., 1 Zenith Ave, 3021 CH Rotterdam, Netherlands

For any questions regarding your personal data, contact us at: hello@rankerfox.com

Identification Data

• First and last name
• Email address
• Password (encrypted)
• Billing information (address, country)

Payment Data

• Credit card information (processed by Stripe, not stored by us)
• Transaction history
• Invoices

Usage Data

• SEO projects and analyses created
• Keywords and monitored sites
• Generated reports
• Interface preferences

Technical Data

• IP address
• Browser and device type
• Pages visited and time spent
• Essential cookies

We use your data for the following purposes:

• Service provision: Create and manage your account, provide access to SEO tools
• Billing: Process payments and manage subscriptions
• Customer support: Answer questions and resolve issues
• Service improvement: Analyze usage to improve features
• Communication: Send account information and service updates
• Security: Detect and prevent fraud and abuse

We never sell your personal data to third parties. We do not use your data for advertising purposes.

We process your data on the following legal bases:

• Contract performance: Data necessary to provide the service you subscribed to
• Legal obligation: Retention of invoices and accounting data
• Legitimate interest: Service improvement, security, fraud prevention
• Consent: Newsletters and marketing communications (optional)

• Account data: Retained for subscription duration + 3 years
• Billing data: 10 years (legal requirement)
• Usage data: 30 days after account deletion
• Technical logs: Maximum 12 months
• Cookies: Maximum 13 months

After these periods, data is anonymized or securely deleted.

We share your data only with:

• Stripe: Payment processing (PCI-DSS certified)
• Vercel: Hosting (European servers)
• Email services: Transactional email delivery

These providers are bound by strict contractual confidentiality and security obligations. We ensure they comply with GDPR.

We may also disclose your data in case of judicial requisition or legal obligation.

Your data is primarily hosted in Europe (Vercel EU infrastructure). Some subcontractors may process data in the United States (Stripe, email services). In such cases, we ensure appropriate safeguards are in place (standard contractual clauses, certifications).

We implement robust security measures:

• SSL/TLS encryption for all communications
• Encryption of sensitive data at rest
• Secure password hashing (bcrypt)
• Two-factor authentication available
• Regular security audits
• Restricted data access (principle of least privilege)

Under GDPR, you have the following rights:

• Right of access: Obtain a copy of your personal data
• Right to rectification: Correct inaccurate data
• Right to erasure: Request deletion of your data
• Right to portability: Receive your data in a structured format
• Right to object: Object to certain processing
• Right to restriction: Limit processing of your data

To exercise these rights, contact us at: hello@rankerfox.com

We will respond within a maximum of 30 days. You also have the right to lodge a complaint with your national data protection authority.

We use essential cookies required for service operation:

• Session cookies: Maintain your login session
• Preference cookies: Remember your interface choices

We do not use advertising or marketing tracking cookies. You can configure your browser to refuse cookies, but some features may no longer work.

For any questions about this privacy policy or the processing of your personal data:

• Email: hello@rankerfox.com

Last updated: March 2026